Individual & Small Business Support Services
Individual & Small Business Support Services
Expand the sections below to learn more about the types of services we offer. Don't see a service or software? Let us know! Our experience covers so many, we couldn't list them all.
Simple Workspace Setup
User Setup (email, alias, groups)
Chrome Profile Setup (with your custom predefined bookmarks)
Email Settings & Signatures
Drive Setup and shared folder access.
Calendar Settings & Sharing access
Admin Console (Permissions & Roles)
Workspace Audit & Assessment
Workspace Cleanup
Creation of Standard Operating Procedures (SOPs)
Add Domains
Admin & User Training materials
Onboarding
Google Sites
Ongoing Support Available
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📱 Follow Up Boss & Ylopo - Maximize Your Lead Conversion with Smart CRM & Marketing System Support
Account Setup & Integrations
Setup & basic configuration of addons
Owner, Admin, ISA, Lender Setup, and Agent Setup
Audit/Clean up of partial or failed setup
Phone and Inbox configuration & settings
Team setup, team inbox & lead flow
Action plans & Automations
Email & Text campaigns
Smart lists & Collection Workflows
Pond setup & assignment
Lead Routing Rules
Spam quarantine setup
System Audit & Optimization Recommendations
AI Monitoring (We monitor your AI - it does make mistakes!)
SOP Documentation
Lead Monitoring (ISA)
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📋 Standard Operating Procedures - We Create Clear, Repeatable Systems That Keep Your Business Running Smoothly
Standard Operating Procedures ensure consistency, efficiency, safety, and quality control in routine & complex operations.
SOP for
Operations & Workflow
Administrative Functions
Communication & Collaboration
Human Resources
Security & Compliance
Sales & Marketing
Finance & Billing
Technology & Software
File naming convention & folder structures
Creation of Archives for retention
Onboarding-Offboarding procedures
Workflow checklists
Quality Assurance & Process Review
Document Version Control
and more!
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Audit for Relevance (identify outdated steps, tools or unnecessary tasks and recommend updates to ensure SOP aligns with current business goals.
Perform recommended updates
Standardize format of existing SOP
Consistent structure (Title, purpose, scope, steps, responsible party)
Add/update branding
Improve readability
Simplify language with clear actionable steps (may include diagrams, screenshots, or checklists)
Clarification of responsibilities (assign roles, change names from personal to user role (ex. "Client Manager" instead of "Bob")
Expected timeframes, deadlines or turnaround times, dependencies.
Interactive links, templates, resources
Feedback loops (team feedback, suggestions, or surveys to identify bottlenecks or confusion.
SOP Testing & Review Schedules
Identifying areas to automate where possible.
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🌐 Websites - Custom setup, updates, or cleanups for simple and functional websites that reflect your brand.
Squarspace/Ylopo Agent template & Profile setup
Squarespace Onboarding Setup (FUB/Ylopo)
Squarespace
Wix Setup
Maintenance Packages
Google Site Creation
Sites - Internal Company Portals
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✒️ eSign Mapping
Utilizing your existing subscription, we can complete
Document preparation
Field Mapping
Branding on applicable services
Template Organization
SOP Documentation
Retainer Packages
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